Case Study - Enabling paper-based customers to benefit from the digital entitlement features
NGE "Tickerate" module was the the module used to allow Walt Disney Park and Resorts customers at their Orlando resorts to convert paper ticket into digital entitlements and by doing so, benefit from those digital features.
- Year
- Service
- Web Application



Overview
We led a nearshore team of three developers and one tester to build the Tickerator/Claim Reservation module, a key component of Disney’s transformative Next Generation Experience (NGE) initiative, which evolved into Disney Magic+. Collaborating with a global team of approximately 40 members across London, England, and Orlando, Florida, we delivered a robust and innovative solution.
We developed a "microlithic" application using Zend Framework 1.11+, integrating with multiple Java Spring backends via Guzzle for XML REST data consumption, seamlessly integrated Disney’s proprietary UI framework and created custom jQuery plugins to enhance functionality.
We ensured high-quality delivery with PHPUnit for unit testing, QUnit for frontend testing, contributed to the larger project quality by conducting to our comprehensive performance testing using JMeter and our end-to-end testing with JBehave.
We followed SCRUM methodologies with elements of Scaled Agile Framework (SAFe) for cross-team coordination and timely delivery.
Technology Cloud
- PHP
- Web Application
- Zend Framework
- CMS
- Large Corporation
- SubContracting
- under my leadership
- 3 developers
- of bugs attributed to our code during development
- 1%
- including 5 working days in isolation and 2 on-call days for system integration
- 7 day week shift