Case Study - Modernising UK Prosecutors case management tool
Modernizing Case Management for Prosecutors with a Focus on Accessibility
- Client
- CGI - CPS modernisation
- Year
- Service
- Government Project
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Due to the sensitive and confidential nature of some of our work, we are sometimes, unable to showcase screenshots or visual examples of some past projects
However, we are happy to discuss our expertise, methodologies, and successful outcomes during a consultation.
Overview
At JojoLapin Solution Limited, we were hired by CGI UK to modernize a 20-year-old legacy application used by prosecutors across the UK for case management. Our goal was to enhance the application’s functionality while ensuring it met modern standards for accessibility and usability.
The project involved re-engineering the platform to progressively replace and enhance legacy functionalities, with a particular focus on improved document disclosure management and compliance for employees with disabilities.
The new application was built as a two-tier solution, with an ExpressJS backend serving a GraphQL service powered by resolvers on top of Oracle Database Servers. This architecture allowed for efficient data access and streamlined backend performance
On the frontend, we developed an Angular application with a Bootstrap-backed UI, designed to prioritize accessibility. The application achieved WCAG AA compliance across all key user journeys, ensuring inclusivity for users with varying needs. Accessibility testing was conducted in collaboration with Sight and Sound Technology, a leading UK-based accessibility provider and assessor.
This project successfully delivered a modern, compliant, and user-friendly case management system, enabling prosecutors to work more efficiently while fostering an inclusive work environment.
Technology Cloud
- Improvement on the user journeys around document disclosure with AA level
- 90% acessibility
- Satisfaction on the new flows due to process simplification
- Increased customer
- For user edge cases and error scenarios, providing feedback on fatal errors instead of silently failing
- Increased coverage
